07-19-2017, 04:22 AM -
Of course, new user here
I have, in fact, done a close reading of the quickstart guide, installed redistributable 2015 from microsoft, obtained the firmware, downloaded latest version, extracted base firmware to the folder containing the .exe and made sure that I do not run RivaTuner Statistitics as it is not installed.
Despite this, when i go to run the application so to install the firmware updates, it not only does not run, but the .exe file gets deleted ????????????
My os is windows 10 home version 10.0.14393 Build 14393
Specs:
Laptop HP Envy
intel i7-6560 @ 2.20 Ghz, 2208 MHz 2 Core, 4 Logical Processors
Bios Version Inside F.16 Date: 8/11/2016
16 GB Ram
Latest DirectX installed
Does Have Symantec Endpoint protection/ Mcaffee installed
I hope this is enough information, as there are no available logs for this, but if anything is needed don't be afraid to let me know, and thank you all so much as I'm dumbfounded
EDIT: 13:00 EST SOLVED BY READING ABC123's Thread: Giving antivirus exceptions allowed the program to run.
I have, in fact, done a close reading of the quickstart guide, installed redistributable 2015 from microsoft, obtained the firmware, downloaded latest version, extracted base firmware to the folder containing the .exe and made sure that I do not run RivaTuner Statistitics as it is not installed.
Despite this, when i go to run the application so to install the firmware updates, it not only does not run, but the .exe file gets deleted ????????????
My os is windows 10 home version 10.0.14393 Build 14393
Specs:
Laptop HP Envy
intel i7-6560 @ 2.20 Ghz, 2208 MHz 2 Core, 4 Logical Processors
Bios Version Inside F.16 Date: 8/11/2016
16 GB Ram
Latest DirectX installed
Does Have Symantec Endpoint protection/ Mcaffee installed
I hope this is enough information, as there are no available logs for this, but if anything is needed don't be afraid to let me know, and thank you all so much as I'm dumbfounded
EDIT: 13:00 EST SOLVED BY READING ABC123's Thread: Giving antivirus exceptions allowed the program to run.