Can't Load Game

Hi, I am trying to play Soul Calibur V but all I get is a black screen, no audio.
I have checked:
-the QuickStart guide
-the Newcomers guide
-as well as a couple other threads but I can't quite interpret everything from the logs.
-libraries are included from what I could interpret from the guides
-firmware is installed
-and I just installed this yesterday so I imagine it's the latest build

Thanks for your patience