I have been stuck at this screen loading Ratchet and Clank: A Crack in Time

I've been stuck here for about 20 minutes now. I followed to quick start guide thoroughly and downloaded the correct firmware so I don't know what is causing this issue. I got the game to start once but it never showed anything other than a black screen before it crashed and when ending this cache process Rpcs3 crashes as well. I've seen others have success with this game so I don't know if it's just my system or I followed a step incorrectly but does anyone have any insight that can help because i really want to play this game. 

My specs are:
Ryzen 5 1600
Sapphire Nitro Rx 580 4gb
Corsair 16gb ram ddr4

Missing log file as indicated on the guidelines